Return policy

Returns
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging, with the security tag still intact.
Gift cards are non returnable and non refundable.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email notification that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please Contact us


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please Contact us.


Shipping
EASY RETURN AT A POST OFFICE
You can request the 'returns label' by going to 'CONTACT US' page.
 * For worldwide returns, the return processing will differ depending on the country. We will contact you individually.

Questions about 'Returns' should be sent to us at info@lon01store.com 
CONTACT US